
The world of technology is complex. Each episode of TechSperience will uncover helpful technology, cybersecurity, cloud, and workplace transformation tips to help the everyday IT professional. Tune in for advice from leading IT experts covering retail, manufacturing, healthcare, K-12, higher education, and more.
Episodes

Wednesday Jun 03, 2020
Wednesday Jun 03, 2020
Host: Penny Conway
Guest: Pam Aulakh, Vertical Alliance Manager for K12 at Connection Public Sector Solutions
This is a unique opportunity to sponsor thought leadership on the future challenges in K-12 and how Connection, with our partners, can support customers with solutions. Pam Aulakh joins the podcast with an extensive background in K-12 Education & Technology. Prior to joining Connection, she held many roles in Brevard Public Schools as a Teacher, Technology Integrator, and Manager of EdTech Training.
In this second episode, Penny Conway, your host, is continuing the conversation with Pam Aulakh to address accessibility while social distancing. Asking the questions of how we can address accessibility and equality challenges in a distance learning environment.
Reach out to the Connection Team
Email us at podcast@connection.com
Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog
Key takeaways:
[1:29] Pam Aulakh introduces herself and shares her background.
[4:00] How have the schools adapted to the students that need special attention?
[4:30] Pam Aulakh talks about the struggles and challenges of providing one on one assistance to students while keeping social distancing.
[6:50] Pam Aulakh talks about the tools that schools should take advantage of to assure education is accessible to every student.
[9:53] The matter of delivering training for the teachers, parents, and students to be able to understand and use the technological tools that assist distance learning.
[10:30] The future of students with special needs.
[12:10] Pam Aulakh suggests how schools should manage the funding from the CARES Act to provide equity for every student to meet their learning needs.
[14:07] How to evaluate which device is most appropriate for each student.
[15:49] The motivation behind the CARES Act funding is for schools to develop a fully functional remote plan.

Tuesday Jun 02, 2020
Tuesday Jun 02, 2020
Host: Penny Conway
Guest: Pam Aulakh, Vertical Alliance Manager for K12 at Connection Public Sector Solutions
This is a unique opportunity to sponsor thought leadership on the future challenges in K-12 and how Connection, with our partners, can support customers with solutions. Pam Aulakh joins the podcast with an extensive background in K-12 Education & Technology. Prior to joining Connection, she held many roles in Brevard Public Schools as a Teacher, Technology Integrator, and Manager of EdTech Training. Pam Aulakh talks in this episode, about how to build a return strategy, which means creating flexibility to transition from in-classroom to distance learning while minimizing disruption.
Reach out to the Connection Team
Email us at podcast@connection.com
Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog
Key takeaways:
[1:34] Pam Aulakh introduces herself, her background, and talks about what brings her to the podcast.
[3:30] How quickly and effectively schools adapted to distance learning?
[5:29] The parents’ role in enabling education from home.
[6:42] Distant education really is a community effort.
[7:40] The role of states in finding out what are the parent’s concerns on regards to supporting the students on remote learning.
[9:17] Top three aspects that a school district should consider to take advantage of the Cares Act to manage the foundings of microbrands and help them build the plan.
[11:07] How are schools supporting students who do not have access to a device?
[14:55] Equipping and strategizing for a possible return to school.
[15:40] What will the “new normal” for education look like?
[18:26] 60% of teachers were already assigning online homework at home.
[19:11] Districts are bringing equity and opportunity for every student.

Tuesday May 26, 2020
Episode 65: HPE and the Power of AI Predictive Analytics for your Data Center
Tuesday May 26, 2020
Tuesday May 26, 2020
Host: Penny Conway
Guest: Jim Stevens, Channel Sales Manager, National at Hewlett Packard Enterprise Company
Data Centers more than ever need to be secure and equipped to help companies analyze their current business models through data insight and analysis. The world is facing the strike of COVID-19, organizations across the USA are adapting to the “new normal” and looking in the rearview mirror all at the same time, many are asking the question about how they are going to manage and secure data in the future while also managing their cash flow.
Today, Penny Conway, your host is accompanied by Jim Stevens to help you develop a data center strategy as they discuss iLO Advanced Management, Silicon Root of Trust capabilities, Cyber Catalyst and Hybrid IT from now and beyond.
Reach out to the Connection Team.
Email us at podcast@connection.com
Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog
Key takeaways:
[1:12] Jim Stevens talks about his background, his professional expertise, and what brings him to the podcast.
[3:29] Jim shares his expert definition of VDI and how it can contribute to people working from their homes.
[7:11] VDI makes sure that all your end users are highly productive, have access to all their applications, and very secure systems regardless of the device they are using.
[10:10] How HPE is preventing securities issues in your devices.
[11:58] HP offers the only server in the world that checks for security threats all the time.
[13:26] If you are running an HPE server you can even get additional insurance.
[15:10] Managing the entire environment with an HPE server: Nimble.
[17:22] SimpliVity Hyperconverged by HPE reduces 90% of the data in real-time.
[18:23] Jim explains how Synergy by HPE provides a solution for composability.
[20:11] Jim talks about the crucial importance of connection.
[21:35] Cost saving and time-saving at the same time.
[22:52] Which data should you send to the cloud?
[26:21] It is a really exciting time for a change.

Thursday May 21, 2020
Episode 64: Retail and e-Tail Challenges and Champions
Thursday May 21, 2020
Thursday May 21, 2020
Host: Penny Conway
Co Host: Tyler Meckes
On this week's episode of What the Tech Just Happened, Tyler and Penny discuss the winners and losers in the retail space during Covid. Digital Transformation has transformed retail and forced a quick adoption rate by customers turning this industry upside down. Listen in as we look at current stats, trends, trials and tribulations of mom in pops to retail moguls.

Tuesday May 19, 2020
Episode 63: Higher Education: Preparing For an Epic Gap Year
Tuesday May 19, 2020
Tuesday May 19, 2020
Host: Penny Conway
Guest: Sean McCann, Sr. Manager Higher Ed Alliances at Connection
In times of COVID-19 students have been following distance learning modalities for the past two months, and now, getting closer to the end of the school year, Inside Higher Ed recently reported that up to 29% of college students could make the decision to defer college until the pandemic is over. In today’s episode Penny Conway, your host, is talking with Sean McCann about how higher education can prepare to survive what could be the biggest gap year in History.
Reach out to the Connection Team.
Email us at podcast@connection.com
Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog
Key takeaways:
[1:17] Sean talks about his role at Connection.
[1:50] Higher Ed division has an institutional side and a student side, both needed to go through preparation in order to be ready for the current educational needs.
[4:18] In the past there used to be a negative perspective about online learning.
[4:56] Online education leaves higher margins of profit but the challenge is that it is more difficult to scale.
[6:14] Sean talks about how colleges are reimagining their campuses.
[8:55] Sean explains how the reduction of students is going to affect the school’s budget.
[12:27] Most of the students have remained in schools for the end of the semester.
[13:12] Sean explains different possible outcomes with regard to education this upcoming September.
[13:46] Higher Ed has reduced its reliance on data centers.
[14:45] Sean gives his personal recommendation to people who are making switches with regards to higher education as a result of the new scenario imposed by the pandemic.
[16:55] COVID is giving schools an opportunity for growth and change, the ones that don’t improve and adapt won’t survive.
[19:19] Students are customers and now the quality of customer service is more important than ever.
[20:48] The new perimeter is one of the major security concerns that schools are dealing with now.
[22:40] Is the pandemic positive for E-Sports?

Thursday May 14, 2020
Episode 62: Work From Home One Life One Device World
Thursday May 14, 2020
Thursday May 14, 2020
Host: Penny Conway
CoHost: Rob McIntosh
The Covid-19 crisis rages on and Work From Home continues to evolve. On this week's episode of What the Tech Just Happened, Penny shares her smart home adventures and speaks to some of the security risks as it relates to our ever changing home office.

Tuesday May 12, 2020
Episode 61: Develop a Commercial Strategy in Times of COVID-19
Tuesday May 12, 2020
Tuesday May 12, 2020
Host: Penny Conway
Co-Host: Rob McIntosh
Guest 1: Cindy Blanchard Sr. Program Manager | Connection Financial Services cblanchard@connectionfs.com Direct: (603) 682 7411 | Toll Free: (800) 347 0628 | Fax: (972) 755 8210
Guest 2: Kirk Sipes Senior Vice President, Business Development | Connection Financial Services - ksipes@connectionfs.com Phone: 972-755-8283
With the strike of COVID-19 the disruption of businesses’ usual and growing expenses, budgets set in 2019 are no longer viable. How is your business handling the new normal?
As companies establish short, mid, and long-term strategies to deal with the current economic environment and what it means for their business, the questions may outnumber the answers. But obtaining technology can be simple, and Connection Financial Services can help. Penny Conway, your host, welcomes Cindy Blanchard and Kirk Sipes from Connection Financial Services to this episode to talk about how to develop a financial strategy for the new normal.
Reach out to the Connection Team.
Email us at podcast@connection.com
Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog
Key takeaways:
[1:15] Cindy and Kirk introduce themselves.
[3:26] The necessary adaptation to commercial planning for the new year.
[5:03] Everyone is holding on to cash as a result of the uncertainty imposed by the current health and financial crisis.
[6:20] How are Cindy and Kirk handling the fear of customers to purchase new technology?
[7:17] Defer payments and let customers invest in the technology that they need without making payments in the next 90 days, allowing them to hold on to their cash.
[8:08] Connection Financial Services offers short and long term financial solutions according to the customer’s needs.
[11:00] Cindy shares her financial projection for the near future.
[13:10] Schools have applied innovations and adaptations to reach their students and provide an efficient education system.
[14:01] Kirk talks about what can´t be financed.
[16:28] 25% of small businesses won’t be able to survive the current financial crisis.
[19:03] Connection Financial Services offers end of term options for their customers.
[21:30] An optimistic outlook for the future of the nation in difficult times.

Thursday May 07, 2020
Episode 60: What's On the Other Side Of the Crisis?
Thursday May 07, 2020
Thursday May 07, 2020
Host: Penny Conway
Co Host: Robert McIntosh
Co Host: Tyler "Marbles" Meckes
What the Tech Just Happened takes a look at what business may look like one year later.
- How we're changing computing with mobile devices and PCs
- The future of Cryptocurrency
- The tech side of sanitation moving forward
All this and more as Tyler Meckes Joins Penny and Rob to the virtual roundtable.

Tuesday May 05, 2020
Episode 59: Checks, Challenges, and Changes in Healthcare
Tuesday May 05, 2020
Tuesday May 05, 2020
Host: Penny Conway
Co-Host: Rob McIntosh
Guest: Dr. Keith Nelson — Healthcare Strategy and Business Development Director — Connection
In today’s episode Penny Conway and Rob McIntosh, your hosts, are accompanied by Dr. Keith Nelson to talk about what has changed in healthcare, what are the biggest challenges in moving forward, and what can be expected from telehub in the future. Dr. Keith dives deep into the history of telemedicine, how it has been a great approach to bring health services to patients while respecting social distancing, and the amazing opportunities this modality presents for the future of healthcare.
Reach out to the Connection Team.
Email us at podcast@connection.com.
Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin. and Blog
Key takeaways:
[1:15] Dr. Keith Nelson introduces himself.
[2:35] Dr. Keith talks about the biggest changes in healthcare over the last 7 weeks.
[3:52] Telemedicine has boomed.
[4:32] Dr. Keith talks about the future for telemedicine implementation and its five categories.
[9:01] The concern of losing the in-person experience.
[9:13] What are the biggest challenges healthcare is facing?
[11:56] The issue of privacy while using telemedicine.
[13:29] Telemedicine presents a cross-state coverage problem.
[15:50] What are the advancements in healthcare that will remain after the pandemic?
[17:35] Further consolidation in the medical industry is expected.
[21:26] Dr. Keith shares his thoughts with regards to the future of AI as an assistant in diagnosis.
[22:40] Telemedicine hit the mainstream within days.
[24:50] Population Health allows doctors to identify, track, and treat individual patients to prevent diseases from occurring.

Thursday Apr 30, 2020
Episode 58: What the Tech Is Next?
Thursday Apr 30, 2020
Thursday Apr 30, 2020
Host: Penny Conway
Co-Host: Rob McIntosh
On the latest episode of What the Tech Just Happened, discussions around the return to work with a little play on the title - Penny and Rob ask the question: What the Tech Is Next?
Phasing in the return to the economy while asking the questions: What did you learn during Covid 19? How will you listen to your employees and how are you going to evaluate next steps like meetings and essential travel? All of this and more as we're on the the horizon of the "New Normal" .