TechSperience
Episode 74:  Elevate Your Zoom Experience, Zoom Simplicity Created by Poly Power

Episode 74: Elevate Your Zoom Experience, Zoom Simplicity Created by Poly Power

August 4, 2020

Host: Penny Conway

 

Guest 1: Bill Miller – Zoom Channel Account Manager

Guest 2: Glen Bevcar – Poly National Channel Account Manager

 

Description: As we are approaching the change of the season both public and private sectors are looking to maximize the virtual experience. Remote work and learning are now inevitable, and better, easier, and more effective experiences are being created for learners and workers. Poly’s audio and video innovations make Zoom’s Voice and Video communications feel natural and work effortlessly. Poly provides a wide portfolio of Zoom Certified solutions, from room video to conference phones—for huddles spaces up to large rooms—and from headsets to desk phones. It is possible to make every experience a great one optimized for Zoom Meetings, Zoom Rooms, and Zoom Phone.

 

Reach out to the Connection Team.

Email us at podcast@connection.com 

Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog

Key takeaways:

[1:20] Glenn Bevcar introduces himself to the audience.

[1:45] Bill Miller presents himself.

[2:32] Glenn and Bill talk about the challenges while enabling the new virtual environment.

[5:47] Zoom is a simple application that people knew how to use even before the pandemic.

[6:31] The close relationship between Poly and Zoom is bringing many benefits to consumers.

[7:54] Tips to create a better virtual experience.

[10:35] Bill and Glenn talk about the hassle of working with multiple platforms.

[14:01] Glenn talks about the different kinds of users and what feels and works better for each of them.

[16:54] How we work vs where we work.

[18:07] Ubiquitous communication regardless of which device you are using.: “The Work-Anywhere Syndrom”.

[19:42] The importance of video calls: We communicate more with our body language than with do with the words that we use.

[20:47] Bill gives an example of the benefits from the Poly and Zoom connection.

[22:31] The value of video.

[23:06] Are we going to be able to make the virtual space more natural and engaging with the use of technology?

[29:28] Technology must be simple to use, deploy, and manage.

HP Staying Sustainable During Covid - Part II of our 2 part series

HP Staying Sustainable During Covid - Part II of our 2 part series

July 31, 2020

Host: Tyler Meckes

Guest: Dan McCormick: Print Supplies Partner Business Manager for HP

 

The latest in Tech in under 5 minutes!

 

Recycling Supplies while Social Distancing. You don't have to sacrifice your recycling efforts while printing at home. Original HP supplies come with everything you need to recycle your used cartridges from home at not cost to you & no need to go to a drop-off location.

 

 

Your Printer Could Be Harmful To Your Health. Part I of a 2 part Series

Your Printer Could Be Harmful To Your Health. Part I of a 2 part Series

July 31, 2020

Host: Tyler Meckes

Guest: Dan McCormick: Print Supplies Partner Business Manager for HP

 

Is printing at home harmful to your health? 96% of non-HP toner cartridges tested failed Indoor Air Quality tests. These cartridges emit up to 191% over the allowed limit for total VOCs (volatile organic compounds), which could be harmful to your health. 

 

Learn how HP is protecting you both at home and work.

Episode 73: Teaching During the Pandemic - Cisco Roundtable on Distance Learning

Episode 73: Teaching During the Pandemic - Cisco Roundtable on Distance Learning

July 7, 2020

Host: James Hilliard

Guest: Brad Saffer – Global Education Strategy Lead (Cisco) 

Guest 2: Sean McCann –  Sr. Manager for Higher Ed Alliances  for Connection

Guest 3: Pam Aulakh – Vertical Alliance Manager, K-12 for Connection

 

Description: The move to distance learning during the pandemic exposed a variety of issues facing education today, such as the lack of scalable, secure technology, the lack of access for various student populations as well as challenges for educators trying to teach in a new medium. Schools and colleges are now confronted with the reality that they need to address these challenges as they put hybrid learning models in place for the fall.

 

In today’s episode, James Hilliard, your host, is accompanied by Brad Saffer, Sean McCann, and Pam Aulakh, to give you valuable information about the current situation of education institutions and the factors they need to consider in their planning.

 

Reach out to the Connection Team.

Email us at podcast@connection.com 

Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog

Key takeaways:

[1:32] Pam shares her personal connection to education and career.

[2:03] Sean talks about his expertise in higher education.

[2:33] Brad talks about his current homeschooling experience.

[4:04] The great efforts of teachers during pandemic times.

[5:03] Pam talks about the challenges with regard to the availability of technology.

[6:27] What do schools need to do to prepare for the next school year?

[8:20] Creative ways for bridging the gap in getting more technology out to the learners.

[11:20] The perspective of an elementary school teacher and their students’ access to technology.

[12:45] The technology challenges for higher education students.

[13:50] Pam shares her thoughts about how to approach challenges regarding access to technology and training for students.

[17:27] Cisco is offering faculty training on how to structure content and how to provide an online experience that keeps students engaged.

[19:50] What kind of support are the teachers craving from their schools?

[21:19] Is higher ed. in a better place with regard to remote learning?

[23:19] The pandemic uncovered the fact that things can’t be done the same way in education.

[24:40] What should the future for education look like?

Episode 72: CISCO Live Gone Virtual!

Episode 72: CISCO Live Gone Virtual!

June 30, 2020

Host: Penny Conway

Guest 1: Timothy Allen. Director of Networking and Collaboration Practice

Guest 2: Jonathan Copeland. Sr. Solutions Architect 

Description: Like many events, CISCO Live went virtual this year for their 2020 conference, this two-day virtual event included recorded content, live keynotes, panel discussions, and more. CEO Chuck Robbins kicked off the event with a message that included a pledge to power an inclusive future for all.

In today’s episode, Penny Conway, your host is joined by Timothy Allen and Jonathan Copeland to break down this full event and share what CISCO has in store for 2020 and beyond.

Tim Allen has been in the IT Industry for over 30 years and has been with Connection for over 20 years. He currently leads our Networking Practice which is our engineering services team that works directly with our customers on technology implementations. Jonathan Copeland has also been in the IT Industry for over 30 years and has been with Connection for nearly 7 years. Jonathan is a Sr. Solution Architect with a focus on Data Center and Security. Additionally, he has been focused on Cloud and DevOps and recently achieved his Amazon AWS Solution Architect Associate certification. 

 

Reach out to the Connection Team.

Email us at podcast@connection.com 

Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog

Key takeaways:

[1:18] Timothy Allen introduces himself, sharing his work at Connection.

[1:46] Jonathan Copeland presents himself and talks about his work at Connection.

[2:52] The CISCO event was virtually and its participants certainly missed the live experience and social networking.

[3:33] What was enhanced at the CISCO virtual event?

[5:30] The highlights of the keynote session.

[7:01] CISCO found a new way to repurpose equipment to help COVID patients stay connected with their loved ones.

[8:18] The security advancements CISCO communicated during the event.

[12:05] How did security was flicked by most of the workforce working remotely?

[14:02] The security challenge of dealing with several devices some of them that cannot be controlled.

[15:15] CISCO is going to integrate third-party platforms.

[17:09] Powering an inclusive future for all.

[17:33] CISCO announces in regards to accessibility.

[20:11] CISCO is offering a free platform for learning about programming.

[23:48] Sneak preview of what we are going to see in 2021.

Episode 71: To Infinity and Beyond - SpaceX, Satellites and Space Techsploration

Episode 71: To Infinity and Beyond - SpaceX, Satellites and Space Techsploration

June 18, 2020

Host: Penny Conway

CoHost: Tyler Meckes

CoHost: Rob McIntosh

 

May 30th marked a historic flight for Elon Musk's SpaceX company and the U.S. space prog;ram.   As the first privately-funded, reusable rocket reached for the stars, Americans have something to cheer about amongst all of the chaos of the last 3 months.  Today we talk space, satellites and the significance of technology on this episode of What the Tech Just Happened!  

Episode 70: The Modern Workplace: 8×8 Solution Awareness

Episode 70: The Modern Workplace: 8×8 Solution Awareness

June 16, 2020

Host: Penny Conway

Guest 1: Orin Wentworth Senior Channel Manager

Guest 2: John Fuhrman Partner Alliance Manager for Cloud

 

Description: The first wave of the pandemic triggered the acceleration of digital transformation, creating a playground of opportunity for cloud IT platforms. Your host, Penny Conway, is joined today by Orin Wentworth and John Fuhrman to talk about what forces are shaping communication and APIs in the new modern enterprise and how you can navigate them within your own organization. 

 

Reach out to the Connection Team.

Email us at podcast@connection.com 

Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog

Key takeaways:

[1:21] Orin Wentworth introduces himself.

[1:55] John Fuhrman talks about himself and his role at Connection.

[2:49] UCAS: Unified Communication As a Service

[3:44] CCAS: Contact Center As a Service

[5:14] The need to create something that the customers need and enjoy interacting with.

[5:48] The evolution of call centers.

[8:49] What communication can be happening among organizations and consumers to ease business? How are they deciding when to use people or systems to attend the needs of consumers?

[14:45] The new way of the IT decision-makers: The opportunity to plug in to get towards the end result.

[16:08] We can bring you the prettiest service in the world but if you don’t have the internet, it just won’t work.

[18:08] The matter of connectivity.

[21:06] Guaranteeing the equivalent of an HD television to cell phone calls.

[23:18] The preparation for the future of communications.

[26:29] 80% of organizations will make the transition to UCAS or CCAS within the next 18 months.

[29:51] Everything you need in a single subscription to do your job well.

[30:58] Connection is offering support for hybrid environments.

Episode 69: HP Reverb G2 VR Headset Exclusive pre-order details, esports, gaming and VR talk!

Episode 69: HP Reverb G2 VR Headset Exclusive pre-order details, esports, gaming and VR talk!

June 11, 2020

Host: Penny Conway

Co Host: Tyler "Marbles" Meckes

Co Host: Rob McIntosh

Guest: Sam Harrington: Connection Web Merchandising Tsar

HP_VR_headset_9cvhh.jpg

This week's What the Tech Just Happened focuses on the all New HP Reverb G2 VR headset.  An exclusive pre-order only available through Connection.  Learn all the latest on this revolutionary headset, how to pre-order and have some fun with the What the Tech Just Happened gang. 

 

Episode 68: Rethinking Education: 3 Ways the CARES Act Can Support K-12, Part 3: Teachers, the New Students

Episode 68: Rethinking Education: 3 Ways the CARES Act Can Support K-12, Part 3: Teachers, the New Students

June 4, 2020

Host: Penny Conway

Guest: Pam Aulakh, Vertical Alliance Manager for K12 at Connection Public Sector Solutions 

 

Description: This is a unique opportunity to sponsor thought leadership on the future challenges in K-12 and how Connection, with our partners, can support customers with solutions. Pam Aulakh joins the podcast with an extensive background in K-12 Education & Technology. Prior to joining Connection, she held many roles in Brevard Public Schools as a Teacher, Technology Integrator, and Manager of EdTech Training.

 

Today’s episode is the third and final segment of this series where Penny Conway, your host, continues the conversation with Pam Aulakh, this time to talk about how teachers became the new students since they will have to learn what new skills will be required for teachers post-pandemic and the professional development they will need in order to get them there. 

 

Reach out to the Connection Team.

Email us at podcast@connection.com 

Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog

Key takeaways:

[2:02] Pam Aulakh shares her professional background.

[3:20] How to prepare teachers for a complete online learning-teaching experience.

[5:20] Teachers adapted to the online setting as a survival response since there was no other choice, and they will be able to easily incorporate these technologies into the classrooms in the future.

[6:46] Teachers won´t be fired as a result of not understanding the technology, but universities are preparing new teachers to be technology savvy.

[7:50] New pedagogies for teachers working in a remote situation.

[9:30] Paula Aulakh talks about the different ways in which teachers will assess the students’ learning.

[11:55] Key certifications and courses for teachers’ professional development for distance learning.

[12:30] Teachers are spending 70% of their time troubleshooting technology.

[13:35] Students should take responsibility of their own learning while using technology as an aid.

[16:00] We want to create a generation of thinkers and problem-solvers.

[17:30] Key takeaways from the Cares Act that schools should look into in order to build a professional development plan for the new normal.

[19:53] We are all learning on this together. 

Episode 67: Rethinking Education: 3 Ways the CARES Act Can Support K-12, Part 2: Addressing Accessibility While Social Distancing

Episode 67: Rethinking Education: 3 Ways the CARES Act Can Support K-12, Part 2: Addressing Accessibility While Social Distancing

June 3, 2020

Host: Penny Conway

Guest: Pam Aulakh, Vertical Alliance Manager for K12 at Connection Public Sector Solutions 

 

This is a unique opportunity to sponsor thought leadership on the future challenges in K-12 and how Connection, with our partners, can support customers with solutions. Pam Aulakh joins the podcast with an extensive background in K-12 Education & Technology. Prior to joining Connection, she held many roles in Brevard Public Schools as a Teacher, Technology Integrator, and Manager of EdTech Training.

 

In this second episode, Penny Conway, your host, is continuing the conversation with Pam Aulakh to address accessibility while social distancing. Asking the questions of how we can address accessibility and equality challenges in a distance learning environment.

 

Reach out to the Connection Team

Email us at podcast@connection.com 

Follow Connection We Solve IT on Twitter, Facebook, Instagram, Youtube, Linkedin, and Blog

Key takeaways:

[1:29] Pam Aulakh introduces herself and shares her background.

[4:00] How have the schools adapted to the students that need special attention?

[4:30] Pam Aulakh talks about the struggles and challenges of providing one on one assistance to students while keeping social distancing. 

[6:50] Pam Aulakh talks about the tools that schools should take advantage of to assure education is accessible to every student.

[9:53] The matter of delivering training for the teachers, parents, and students to be able to understand and use the technological tools that assist distance learning.

[10:30] The future of students with special needs.

[12:10] Pam Aulakh suggests how schools should manage the funding from the CARES Act to provide equity for every student to meet their learning needs.

[14:07] How to evaluate which device is most appropriate for each student.

[15:49] The motivation behind the CARES Act funding is for schools to develop a fully functional remote plan.